Privacy policy

At Gozoop, (“Gozoop,” “we,” “us,” or “our”) we are committed to protecting your personal data and respecting your privacy. This Privacy Policy (the “Privacy Policy”) explains how we collect, use, disclose, treat and safeguard your information when a user (“you”, “your”) visits www.gozoop.com (the “Website”).

PLEASE READ THIS PRIVACY POLICY CAREFULLY TO UNDERSTAND OUR POLICIES AND PRACTICES REGARDING YOUR INFORMATION AND HOW WE WILL TREAT IT. BY ACCESSING OR USING OUR WEBSITE, YOU AGREE TO ACCEPT ALL THE TERMS CONTAINED IN THIS PRIVACY POLICY AND ACKNOWLEDGE AND AGREE WITH THE PRACTICES DESCRIBED HEREIN. IF YOU DO NOT AGREE WITH THE TERMS OF THIS PRIVACY POLICY, PLEASE DO NOT ACCESS AND USE OUR WEBSITE.

WHAT INFORMATION DO WE COLLECT?

When you browse our Website We may collect the following information: your IP address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access the Website; information about how you use the Website (“User Data”).

We do not collect, store or transmit any sensitive personal data or information about you, including any data about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, genetic or biometric data, or any information about criminal convictions and offenses.

HOW DO WE COLLECT INFORMATION?

Automated technologies or interactions. As you interact with the Website, we will automatically collect User Data about your equipment, browsing actions, and patterns. We collect User Data by using cookies, server logs, and other similar technologies.

Third parties or publicly available sources. We may receive User Data about you from analytics providers such as Google, advertising networks, and search information providers.

HOW DO WE USE YOUR INFORMATION?

We may use the information to:

Provide you with information, products, or services,

Notify you about changes to our Website, and any products or services;

Anonymize data and aggregate data for statistics;

To administer and protect our business and this Website (including troubleshooting, data analysis, testing, system maintenance, support, reporting, and hosting of data).

To use data analytics to improve the Website, our products and services, marketing, customer relationships, and your experiences.

To comply with applicable legal requirements, such as government regulations and industry standards, contracts, and law enforcement requests.

We may share your data with the parties set out below for the purposes set out below:

Internally to other entities and or individuals associated or consulting with Gozoop that provide IT and system administration services.

External third parties, such as:

Service providers who provide IT and system administration services.

Professional advisers including lawyers, bankers, auditors, and insurers who provide consultancy, banking, legal, insurance, and accounting services.

Regulators and other authorities.

Third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your User Data in the manner set out in this Policy.

We require all third parties to respect the security of your User Data and to treat it in accordance with the law. We do not allow our third-party service providers to use your User Data for their own purposes and only permit them to process your User Data for specified purposes and in accordance with our instructions.

OUR COOKIE POLICY

We use cookies to distinguish you from other users of the Website and remember your preferences. This helps us to provide you with a seamless user experience when you use our Website and also allows us to improve the Website.

We collect data by way of ‘cookies’. Cookies are small data files which are sent to your browser from the Website and are stored on your computer or device (hard drive). The cookies shall not provide access to data in your computer or device such as email addresses or any other data that can be traced to you personally. The data collected by way of cookies will allow us to administer the Website and provide you with a tailored and user-friendly service. The cookies shall enable you to access certain features of the Website. Most web browsers and devices can be set to notify when you receive a cookie or prevent cookies from being sent. If you prevent cookies from being collected, it may limit the functionality that we can provide when you visit the Website.

Additionally, you may encounter cookies or other similar devices on certain pages of the Website that are placed by third parties. We do not control the use of cookies by third parties. If you send us personal correspondence, such as emails, or letters, or if other users or third parties send us correspondence about your activities or postings on the Website, we may collect such information within a file specific to you.

DATA SECURITY MEASURES.

We have put in place appropriate security measures to prevent your User Data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your User Data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your User Data on our instructions and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected User Data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

DATA RETENTION

We will only retain your User Data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, or reporting requirements. We may retain your User Data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.

To determine the appropriate retention period for User Data, we consider the amount, nature, and sensitivity of the User Data, the potential risk of harm from unauthorized use or disclosure of your User Data, the purposes for which we process your User Data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, or other requirements.

YOUR LEGAL RIGHTS

Under certain circumstances, you have rights under applicable data protection laws in relation to your User Data which may be classified as personal data under applicable law.

You have the right to:

Request access to such personal data. This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.

Request the correction of such personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.

Request the erasure of such personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.

Object to processing of such personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.

Request restriction of processing of such personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios:

If you want us to establish the data’s accuracy.

Where our use of the data is unlawful but you do not want us to erase it.

Where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims.

You have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.

Request the transfer of such personal data to you or to a third party. We will provide to you, or a third party you have chosen (where technically feasible), your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.

Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.

If you wish to exercise any of the rights set out above, please contact us.

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we could refuse to comply with your request in these circumstances.

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

We try to respond to all legitimate requests within one month. Occasionally it could take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

CONTACT US

To ask questions or comment about this Privacy Policy and our privacy practices, contact us at:

Email: [email protected]

Address: Skyline Icon, 6A, 6th Floor, Andheri - Kurla Rd,
Chimatpada, Marol,
Mumbai, Maharashtra 400059

PLEASE NOTE: IF YOU USE OUR WEBSITE, YOU HAVE AGREED TO AND ACCEPTED THE PRACTICES DESCRIBED IN THIS PRIVACY POLICY AND THE TERMS AND CONDITIONS SET FORTH IN OUR TERMS OF USE, AS APPLICABLE. IF YOU DO NOT AGREE WITH THE TERMS OF THIS PRIVACY POLICY OR OUR TERMS OF SERVICE, PLEASE DO NOT USE OUR WEBSITE.